A complete call center from start to finish
Outsourced call centers tend to get a bad rap - but not at SupportZebra. Our call ambassadors are dedicated solely to your account and are devoted to being a quality extension of your team. We have the necessary technology to make sure we can support your needs, both technologically and strategically.
- Individualized service for each client - one size does not fit all
- Dedicated ambassadors who work solely on your account
- Top-of-the-line technology to support your needs
A customer support center is an extension of your company - their actions reflect directly on your business’ reputation. We understand that giving your customers the highest level of service is a huge responsibility, which is why each of our clients receives a custom-developed campaign that suits their size, needs, and goals.
In addition to the stringent hiring processes and extensive training, SupportZebra has invested heavily in the infrastructure of our call center operations. We know that connectivity and reliability are of utmost importance, and have our IT systems in place to ensure that we’re always connected. This includes a dedicated T1 connection, two backup internet connections, backup power generator, and UPS systems for our servers and desktops.
At SupportZebra, we’re open and honest about our policies and incredibly proud of our Western Educated support staff. We provide unmatched support at competitive rates that are impossible to turn down.