SupportZebra Outsourced Customer Suppport
A Philippines customer support center is an extension of your company. Their actions reflect directly on your business’ reputation and giving your customers the highest level of service is a huge responsibility. At SupportZebra, we take this responsibility seriously and have taken extraordinary measures in order to serve you and your company and the highest level.
In addition to the stringent hiring processes and extensive training, SupportZebra has invested heavily in the infrastructure of our call center operations. We know that connectivity and reliability are of utmost importance, and have our IT systems in place to ensure that we’re always connected. This includes a dedicated T1 connection, two backup internet connections, backup power generator, and UPS systems for our servers and desktops.
Our customer care capabilities include:
- Inbound & outbound support
- Welcome calls & Channel Support
- Upsell programs
At SupportZebra, we’re open and honest about our policies and incredibly proud of our Western Educated support staff. We provide unmatched support at competitive rates that are impossible to turn down.