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3 Steps to Building the Best Customer Success Program

Posted by Nathan Yap on Dec 7, 2016 10:40:37 AM

 

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Topics: customer support, outsourcing, bpo, business process outsourcing

4 Steps to Strengthening Operations Through Outsourcing

Posted by Nathan Yap on Nov 29, 2016 9:09:38 AM

There is a common misunderstanding that to outsource any part of your business is a sure cry for help. On the contrary, many businesses are now taking a proactive approach toward strengthening employee efficiency by outsourcing operations. BPOs support non-primary functions, freeing up time for your human resources, accounting, and customer service departments to focus on more vital tasks. Here are some ways to strengthen your overall business functions by outsourcing:

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Topics: customer support, outsourcing, bpo, business process outsourcing